Refunds & Cancellations
Refund requests must be submitted within 14 days of purchase.
- Eligible: non-delivery, defective/corrupted files, material mismatch with the description, or duplicate purchase.
- Not eligible: change of mind after successful delivery/access unless there is a technical issue or mismatch with the description.
To request a refund, contact us at support@sevcooperate.com with your order email, purchase date, product name, and a short description of the issue.